Prepared for Washington State’s DSHS Children's Administration, this interim report analyzed the results from a baseline survey of 164 caseworker supervisors. It looked at their current approach to casework practice and their perception of working conditions. A subset of 118 supervisors also assessed the current casework practices of randomly selected workers.A summary of the supervisor survey findings highlights the supervisors’ perceptions of obstacles to helping families, the organizational climate, and their job satisfaction. Supervisors assessing a social worker also addressed the worker's use of Solution-Based skills, family development knowledge, and other casework practices.
This report analyzed the results from a baseline survey of Children’s Administration supervisors. A summary of the findings highlights the supervisors’ perceptions of obstacles to helping families, the organizational climate, and job satisfaction.
Lyons, S., Courtney, M., Newby, M., & Lee, J. (2009). Evaluation of Washington State Department of Social and Health Services Children’s Administration’s Solution-Based Casework practice model, part II: Supervisors’ baseline survey results (interim report). Seattle, WA: University of Washington School of Social Work, Partners for Our Children.