Partners for Our Children


The Influence of the Supervisory Work Unit on Child Welfare Worker Turnover

This webinar describes recent findings that identify work unit characteristics that influence staff turnover in child welfare and related settings. Particular attention is given to work group psychological safety and related climate measures of fairness and civility as predictors of turnover. Those supervisory leadership behaviors that shape work unit functioning and subsequent intention to leave are also highlighted. Examples are given of strategies to increase the benefits of the work group to supervisees as a way of reducing turnover intention. 

Presenter Bios:

Jean Kruzich, PhD, MSW, is an Associate Professor at the University of Washington, School of Social Work and a Research Fellow with Partners for Our Children.  She has conducted studies in child welfare, mental health, long-term care, and correctional settings with the goal of better understanding how organizational and work group factors act as barriers or supports to staff well-being and client outcomes. Jean has worked as an administrator, planner, program evaluator, and consultant in a range of government and nonprofit settings.

Forest Jacobson, BASW, MSW, is an Area Administrator for Children’s Administration covering Skagit, Island, and San Juan counties. Prior to her management position, she supervised CPS investigators and ongoing family service workers. She has been working within child welfare systems for over 11 years. Forest obtained her social work degrees from the University of Washington.

Kruzich, J. & Jacobson, F.  (2017). The Influence of the Supervisory Work Unit on Child Welfare Worker’s Turnover. Presentation for Casey Family Programs, Seattle, WA January 25, 2017. (For more information please contact Dr. Jean Kruzich at